Refund policy
We will try our best to process orders as soon as possible. Please allow 1-2 business days for processing. There is a flat-rate shipping cost of $6.95 for all orders shipped within the USA. Free shipping on all orders above $95.00 within the USA.
Return Policy
Unfortunately, we do not accept returns. We have a 7 day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at info@petitbebelu.com.
If your exchange is accepted, you will be responsible for the cost of the return shipping. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-exchangeable items
Unfortunately, we cannot accept exchanges on sale items or gift cards.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or exchange your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.